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Press

Press and media kit

For journalists, editors and producers: the iAircon story in short, the key facts, photos you may use, and how to reach Eric Lim (Uncle Eric) for an interview or a visit to a job.
Email EricCall +65 9187 4498

Media contact

Eric Lim, founder

For an interview, more photos or a visit to a job, contact Eric directly. Please mention your publication and deadline.

Story ideas

What we can talk about.

Before the aircons

Club DJ, phone stall, LAN shop.

Eric finished his N levels and was then expelled from school. “I was really a terrible student back then,” he laughs. He worked odd jobs, including as a waiter, and at 18 he was a club DJ at Europa Underground for about two years.

After National Service he was invited to DJ at Madam Wong’s Bar on Mohamed Sultan Road, packed every night with long queues outside. A few years later he started his first business, a mobile phone stall in Bugis Street at the height of the Nokia boom: his first pot of gold. When competition grew, he sold it.

Next came Novia Computers at Downtown East in Pasir Ris, a computer repair shop and LAN gaming centre he ran for about six years. There he taught himself computers, servers and programming by Googling, in the days of Windows XP and MapleStory, before YouTube tutorials and before Facebook.

In his mid-30s, a friend and his brother asked Eric to start an aircon business with them. That was the company he left in 2017, when his partners laughed at his idea of filming their jobs. In November 2015, while he was still there, he bought the parts and built his own portable pressure washer for cleaning aircons: the first PowerJet.

Now 50, Eric builds iAircon’s technology himself with AI: the website, the booking app and the Telegram bot, mainly with Anthropic’s Claude, and the AI assistant Luna, which runs mainly on Google Gemini. Self-taught on Google in the Windows XP days, self-taught with AI at 50.

In short

The iAircon story.

Before iAircon, Eric had already built an aircon company once. He and two partners started it from scratch and ran it together for several years. Over time the three of them came to want different things, and Eric had one idea his partners only laughed at: an aircon company should make videos and show people its work. Videos, they told him, could never make money.

So in 2017 Eric left and started iAircon on his own, set on proving them wrong. For the first few years he built the customer base the hard way, one job and one happy customer at a time, with little time left for filming.

When Covid hit in 2020, he finally made time for the videos he had always believed in, starting with TikTok. They took off, and that is where many Singaporeans first got to know Uncle Eric. Today our focus is YouTube, where there is room to show a real job from start to finish and explain it in plain words.

10 years on, Eric still goes out on jobs himself, now with his son Evan beside him. And he kept building: our own booking app, a Telegram bot, an AI assistant that answers at any hour, and free tools that help you decide before you spend.

  1. Before 2017Eric and two partners build an aircon company from scratch. His partners laugh at his idea of making videos.
  2. Nov 2015Eric buys the parts and builds his own DIY PowerJet pump: a portable pressure washer made for cleaning aircons.
  3. 2017Eric leaves and starts iAircon on his own, to prove them wrong.
  4. 2019Mr Jason Chiam’s home starts on a quarterly maintenance plan. Seven years later, it is still with us.
  5. 2020Covid hits. Eric starts making TikToks, and they take off.
  6. TodayYouTube is our home for videos, and Eric has built our own booking app, a Telegram bot, Luna our AI assistant, and this website.

The full story on our About page →

Fact sheet

Key facts.

Company
iAircon (UEN 53347073X), trading online as iAircon.Repair
Founded
2017, by Eric Lim, known as Uncle Eric
Founder
Eric Lim, 50. Finished his N levels, then was expelled from school. Club DJ at Europa Underground and Madam Wong’s Bar, a phone stall in Bugis Street, six years running a computer shop and LAN gaming centre at Downtown East, then aircons from his mid-30s.
What we do
Aircon servicing, chemical wash, chemical overhaul, gas top-up and leak repair, repair and installation for homes island-wide in Singapore
Team
Family-run. Eric still goes out on jobs, now with his son Evan.
Booking
Our own booking app (iaircon.app), booked in under a minute and paid by PayNow, plus a Telegram bot
Built with AI
Eric builds the website, booking app and Telegram bot himself with AI, mainly Anthropic’s Claude. Self-taught, no formal training.
AI assistant
Luna, built by Eric, runs mainly on Google Gemini and answers aircon questions on WhatsApp at any hour. Bookings go through the app or Telegram.
PowerJet
Our high-pressure jet wash for aircon coils, blower fans and drain pans. Eric built the first one himself in November 2015, a DIY portable pump assembled from parts he bought.
Paperless and cashless
Digital invoices since we started in 2017, no paper. Cashless since Covid in 2020, so there is no cash to hand over at the door.
Videos
Hundreds of job videos on TikTok (since 2020) and YouTube
Customers who can be named
Ashi Foot Reflexology (13 of its 15 outlets in Singapore), The Nautical, Waterwoods
Warranty
90 days on servicing; repair and installation warranties depend on the job

Photos

Free to use, with credit.

You may use these photos in coverage of iAircon. Please credit “iAircon”. Tap a photo to open the full-size file.

Videos: all our aircon videos · YouTube · TikTok